Siia

Help centre

Short answers about buying, selling and keeping your account safe.

Buying

How do I know a listing is real?

Siia does not check the identity of sellers or the ownership of a property at the moment. Sellers sign in with an e-mail link or a Google account. The badge on the photo tells you who the seller says they are: an owner, an agent or a developer. Ask to see the Land Register extract, visit the home before you agree to anything, and never pay a deposit before a notarised contract.

What is the price per m² on every card?

It is the asking price divided by the floor area, rounded to the nearest ten euros. Hold it against the district median on the market pages to see whether the price is in line with what has actually sold.

Where do the market prices come from?

The market pages are built to show sold prices from Land Register transactions. Right now they run on demo data and each page says so. Do not base an offer on those numbers yet.

How do I arrange a viewing?

Open the listing and ask for a viewing or send the seller a message. The seller proposes times, you confirm one, and it appears under Viewings in your account. You need to be signed in so that both sides know who is coming.

Can I save homes and searches?

Yes. Tap the heart on a card to save a home; we note the price so you can see when it changes. Save a search to get an e-mail when a new home matches it. Both live under your account.

How accurate is the mortgage calculator?

It is annuity arithmetic with the rate and term you choose, plus the running costs the seller entered. It is indicative and not a credit offer. A bank will give you binding terms.

How do I reserve a new-build apartment?

On a project page choose an available unit and press Reserve. The hold is free, one unit per person per project, and you can cancel it yourself. The developer then contacts you about the pre-contract. Pay nothing before a notarised contract.

Selling

What does it cost to list a home?

Nothing. Listing on Siia is free for private sellers, agents and developers. There are no per-listing fees and no promoted placement to buy.

What do I need to publish a listing?

An account, the address, photos and a price. You sign in with an e-mail link or a Google account. There is no identity or ownership check at the moment, so describe the home truthfully and list only what you have the right to sell or rent out.

How should I set the price?

The add-listing flow shows what comparable homes nearby sold for. Use it as a guide: buyers see the price per m² on your card and compare it with the district median.

How long does my listing stay live?

A sale listing stays live for 60 days and a rental for 30 days. A week before that we e-mail you to ask whether the home is still available. One click keeps the listing live for the same period again. If we do not hear from you, the listing is paused, but nothing is deleted: you can publish it again from your account at any time.

Can I edit, pause or remove my listing?

Yes, at any time from your account. A paused listing is hidden from search. When the home is sold, mark it as sold so buyers who saved it are told.

I am an agent. How do I list for my agency?

Create an agency or developer profile from your account. It is free and works at once. Invite your colleagues by e-mail, and bring all your listings in one go with a feed if you have one. Siia does not check agencies at the moment and shows no badge that says so. See the page for agents for the details.

Who can see my name and phone number?

Other people see your first name and the initial of your surname. Messages go through the Siia inbox, so you do not have to share a phone number at all. If you add one and switch it on for a listing, it is shown only to people who are signed in.

Account and safety

How do I sign in?

With a one-time link sent to your e-mail, or with your Google account. There is no password to remember.

What should I do if a listing looks wrong?

Write to us at [email protected] with a link to the listing and say what you noticed. A person at Siia reads every message and hides the listing if it breaks the rules.

Somebody asks me to pay a deposit before a contract. Is that normal?

No. Never pay a deposit before a notarised contract, and never send money to someone you have not met through a viewing. Stop the conversation and write to us at [email protected].

Which notifications will I get?

E-mails about new messages, viewings, price changes on saved homes and new matches for saved searches. Each type can be switched off in your account settings.

How do I delete my account?

Write to us from the e-mail address on your account and we close it. Your listings are taken down and your personal data is removed, apart from records the law requires us to keep.

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